Effective Date: August 10, 2026
Website: bikarok.com
Business Name: Bikarok
Bikarok respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and when it may be shared.
By using bikarok.com, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
Full name
Mobile/telephone number
Email address
Delivery address
Billing or order information
Account login information
Product order history
Customer communications
Information provided when contacting customer support
We may also collect technical information such as browser type, device information, IP address, operating system, website activity, and similar technical data where applicable.
2. Information Provided During Orders
When you place an order, we collect the information necessary to process and deliver your order.
This may include your name, phone number, delivery address, order details, and other information necessary for delivery and customer support.
3. How We Use Your Information
We may use your information to:
Process and deliver orders.
Confirm orders.
Contact you regarding your order.
Provide customer support.
Process returns, refunds, and replacements.
Manage your customer account.
Improve our products and services.
Prevent fraud and unauthorized activity.
Maintain website security.
Comply with applicable legal obligations.
Communicate important service-related information.
4. Cash on Delivery
Bikarok currently provides Cash on Delivery as its payment method.
We do not currently collect online card or mobile-payment credentials through our website
for order payment.
5. Sharing Information
We may share necessary customer information with trusted service providers when required to provide our services.
For example, delivery information may be shared with courier partners such as SteadFast Courier for the purpose of delivering your order.
We may also disclose information where required by law, legal process, government authority, or to protect our rights, customers, website, or business.
We do not intend to sell customers' personal information to third parties.
6. Cookies and Similar Technologies
Bikarok may use cookies or similar technologies to help operate, secure, and improve the website.
Cookies may help us remember preferences, understand website usage, maintain sessions, and improve user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies
may affect some website functionality.
7. Customer Accounts
If you create an account, information associated with your account may be stored to provide account-related services.
You are responsible for maintaining the confidentiality of your account credentials.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet-based system can be guaranteed to be completely secure.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
Provide services.
Maintain business and transaction records.
Resolve disputes.
Prevent fraud.
Comply with legal or regulatory obligations.
10. Third-Party Websites and Services
Our website may contain links to or integrations with third-party services.
Bikarok is not responsible for the privacy practices of third-party websites or services.
Customers should review the privacy policies of third-party services before providing
information to them.
11. Children's Privacy
Our website is intended for general users and is not specifically directed toward children.
We do not knowingly request or collect unnecessary personal information from children.
12. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
To make a privacy-related request, please contact us using the information below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be published on this page with an updated effective date.
14. Contact Us
For privacy-related questions or requests:
Bikarok
Muktarpur, Panchasar, Munshiganj Sadar - 1500, Munshiganj, Bangladesh.
Phone: 01919239039
Email: [email protected]
Website: bikarok.com