Effective Date: August 10, 2026
Website: bikarok.com
Business Name: Bikarok
This Shipping & Delivery Policy explains how Bikarok processes and delivers customer orders within Bangladesh.
1. Delivery Area
Bikarok currently delivers products throughout Bangladesh, subject to courier service availability.
2. Delivery Partner
Bikarok primarily uses SteadFast Courier and may use other delivery partners when necessary.
3. Order Processing
Orders are normally processed after order confirmation.
Processing time may vary depending on:
Product availability
Order volume
Customer confirmation
Location
Holidays
Operational circumstances
4. Estimated Delivery Time
Delivery time may vary depending on the customer's location and courier operations.
Estimated delivery times are not guaranteed delivery deadlines.
Customers may receive delivery updates or contact information where available.
5. Delivery Charges
Applicable delivery charges, where any, will be communicated or displayed during the ordering process.
Delivery charges may vary depending on location, package size, weight, or courier
requirements.
6. Cash on Delivery
Bikarok currently supports Cash on Delivery.
Customers are required to pay the applicable amount to the delivery agent at the time of
successful delivery.
7. Accurate Delivery Information
Customers must provide a complete and accurate delivery address and contact number.
Bikarok is not responsible for delivery delays or failed delivery resulting from:
Incorrect address
Incorrect phone number
Incomplete address
Customer unavailability
Failure to respond to courier calls
Refusal to accept the package
8. Failed Delivery
If a customer cannot be reached or refuses to receive an order, the order may be returned to Bikarok.
Additional delivery charges or restrictions may apply to future orders in cases of repeated
failed deliveries.
9. Delivery Delays
Delivery may be delayed due to circumstances beyond Bikarok's reasonable control, including:
Severe weather
Natural disasters
Transportation problems
Public holidays
Strikes
Political or governmental restrictions
Courier operational issues
Unexpected events
Bikarok will make reasonable efforts to assist customers in case of significant delivery delays.
10. Product Inspection Upon Delivery
Customers are encouraged to inspect the package and product upon delivery where reasonably possible.
If the package appears visibly damaged, customers should document the condition and contact Bikarok promptly.
11. Delivery Confirmation
A delivery may be considered completed when the product is handed over to the customer or an authorized recipient at the provided delivery address.
12. Changes to Delivery Address
Customers should contact Bikarok as soon as possible if they need to change their delivery address.
Once an order has been dispatched, changing the address may not be possible or may result in additional charges or delays.
13. Contact Us
For delivery-related questions:
Bikarok
Phone: 01919239039
Email: [email protected]
Address: Muktarpur, Panchasar, Munshiganj Sadar - 1500, Munshiganj, Bangladesh.